Frequently Asked Questions

1.

What are your business hours?

We operate 24 hours a day, 7 days a week

Delivery on Public Holidays may be arranged according to delivery policy of each country

For urgent deliveries, contact us at any of our local hotline numbers internationally

2.

What is your payment method?

We accept payment through Visa/ Master Card/ Pay Pal.

Please note that prices are subject to change during festive seasons such as Valentine's Day, Chinese New Year, Easter, Mother's Day, Christmas, and other big festive (please take note, price increase will be indicated upon checkout page)

3.

When is your cut off time? Can I order for same day delivery?

Please find below for the cut off list:

Singapore Flower Delivery

Order Placed and Confirmed

Before 11 AM

Before 3 PM

Before 5 PM

After 5 PM

Earlier Delivery Time Slot

Same day 1PM - 5PM

Same day 7PM - 10PM

Same day 10PM - 12PM

Next day After 1PM

International Flower Delivery

Order Placed and Confirmed

Before 10 AM

10AM - 2PM

After 2PM

Earlier Delivery Time Slot

Same day before / on 1PM

Same day after 2PM

Next day delivery

4.

Is there any delivery charge?

Delivery charges will be indicated upon checkout.

In the event of non-delivery order due to incorrect details or recipient is not at the location of delivery, a re-delivery charges will be imposed for each subsequent delivery

5.

Can I cancel my order?

Cancellation or orders must be made at least 3 days before date of delivery.

A 50% charge will be levied for cancellations made less than 3 days notices.

Non-delivery due to incorrect details will be treated as order withheld and no refund will be made. However, you will be contacted to make an alternative arrangement.

Cancellation policy will differ during peak seasons

6.

Can I change detail of my order?

Changes to particulars such as address, card message, and all details related to delivery must be made at least 2 days before delivery

7.

What if the recipient is not home?

Upon purchasing the order, you will get 2 choices of delivery: to leave flowers to neighbor/guardian/security or we will take back the flower and you will be charged to re-delivery fee.

8.

How do I know if my order has been delivered?

A delivery cconfirmation is often sent via email, once the delivery has been made and it has been entered it into our system. In addition, you will likely receive a phone call from a thankful recipient!

9.

Can I specify the time of delivery?

Specific timing delivery only available for delivery to Singapore. However you will be charged for extra delivery:

For specific timing between 9AM - 9PM

You will be charge for SGD20

For specific timing between 10PM - 12M

You will be charge for SGD40

10.

What can I do if I am not happy with the flowers that were delivered?

In the event of a complaint, please email the picture of the gift within 24 hours from the time recieved. We will communicate with you for the best solutions refer to the picture sent.

11.

What if I don't have the exact delivery address?

If you do not have the exact delivery address, we will do our best to locate your recipient. However, unless we recieve a physical address from the sender, we cannot be held responsible for innaccurate or misplaced deliveries. A phone number for the recipient in may cases allows us to locate the recipient.

TOP Online Florist with Same & Next Day Delivery Service SingaporeFlowerAdvisor is Singapore Online Florist that offers same day & next day flower delivery to Singapore and any countries across the globe. FlowerAdvisor came as a result of a prominent absence of a single strong brand in Asia for International Flower Delivery. Online users found it a struggle to discover a trusted 24 hour delivery flower site which can be relied upon to send flowers, hampers and gifts to their loved ones anywhere in the world.

Types of Flowers
Customers are able to select various types of flower here but if you confuse to choose which flowers or gifts to buy, have a look at our best seller products. Rose is the most favorite and incredible flower option you can give to anyone. There are blue roses, champagne roses, pink roses, red roses, white roses, yellow roses, orange roses, peach roses, and mixed roses. They all are beautifully arranged and wrapped to draw attention of someone you care about. No worry, rose is not the only option. Orchids, lilies, tulips, and sunflowers are also available. You can even find plenty of mixed flowers that are truly superb and colorful.

Occasions
As a top florist in Singapore, customers can rely on FlowerAdvisor delivery service to make your loved ones amazed on any occasions, like: Hari Raya, Christmas, Chinese New Year, Valentine Day, etc.
You can consider which Flower Advisor bouquet to choose based on the occasion above. For instance, red and pink roses are perfect for Valentine?s Day to show romance and love.

Other Gifts We Provide
You can take advantage of our flower delivery Singapore to send not only flowers, but also other gifts. Flower Advisor is also a great source of wines, hampers, and many other gift ideas. For newborn baby, you may pick a newborn package of diapers, baby clothing, booties, and mittens or a set of bowl, rattle, comb, cup and bottle. Baby stroller is also what we offer for newborn baby.
Cakes, cufflinks, chocolates, and teddy bears are other excellent gift options make your present become more perfect. You may give a flower with chocolates to your sweetheart on Valentine?s Day or a flower with cake on his/her birthday.

International Delivery
Flower Advisor is one of Singapore florists that cater international delivery. When your loved ones are away for a business, study, or tourism, you are still able to make them feel special with a beautiful bouquet and gift. We have loyal customers from all around the world, which the main covered areas are UK, US, Indonesia, Malaysia, China, Korea, Japan, Canada, Italy, Spain, Mexico, France, and Australia.